El Paso Animal Services wishes to recognize Mr. Armando Valencia as the December 2019 Employee of the Month. Mr. Valencia maintains a POSITIVE attitude when dealing with the public and field officers. Despite having a large amount of work, Mr. Valencia UNDERSTANDS his duties and completes them without any complaints. As a dispatcher, he takes RESPONSIBILITY for assuring officer field safety and welfare. In addition, Mr. Valencia RESPECTS his peers and supervisors and his peers, supervisors and dispatchers from other agencies, in turn, respect him. Congratulations and thank you Mr. Valencia for your Outstanding Customer Service.