Press Release: El Paso Animal Services Begins Phase One of Reopening

Starting Tuesday, September 1, El Paso Animal Services will begin Phase One of the department’s reopening plan.

Over the next several weeks, Animal Services will re-establish portions of the programs and services that were suspended in March to follow health and safety guidelines. In Phase One the Animal Services Center will remain closed to the public and services will be available by appointment only.

Phase One will include the Community Cat program. Community cat intake can be scheduled by appointment online, and drop-offs will be assisted through contactless curbside service. Cat trappers will need to schedule an appointment for drop-off and notify the Community Cat Coordinator of their intent to trap when they make an appointment. For more information, or to schedule an appointment, visit

Animal Services Field Officers will also continue to respond to calls for sick and/or injured animals, quarantine/bite investigations, traffic hazards, vicious, aggressive and loose dogs, as well as standards of care checks, permit inspections and cruelty or neglect investigations.

The community is encouraged that if they find a friendly, healthy lost pet, to fill out a Found Pet Report at Animal Services will continue to assist finders with information and resources that will help reunite lost pets in their neighborhood.

Pet reclaims, adoptions, fosters and pet pantry services will continue to be facilitated over the phone and by curbside service. All visitors will be required to wear face coverings.

For updates related to the department’s operational changes, visit

Leave a Reply